How can I pay for my purchases?
We accept Visa, Mastercard, American Express, Discover and JAL cards.
Can I pay by check or money order?
You can send a US$ check or money order with your contact details, delivery address and order details to:
1155 Mission Street
San Francisco CA 94103
What is an Account? Why should I set up an Account? How do I edit my account?
An Account will let you make future purchases quickly and easily. It simply keeps your name, email, billing and delivery address stored so that you don't need to re-enter them in the future. It's totally secure and your credit card information is NOT stored.
You can set up an account here: My Account
You can edit your account by logging in here My Account
How can I confirm that my order has been received?
After ordering online you will receive an email confirmation of your order. Please call US Only
+1 877 327 0707 / International
+1 415-431-7722 (8:30am-5pm PST, Mon-Fri) or email firstname.lastname@example.org
if you experience problems with email or are in doubt.
What appears on my credit card statement?
You credit card will be charged by Castro Street Distribution Inc.