If you are in California sales tax of 8.5% will be added to your purchase total.
Payment Methods
How can I pay for my purchases?
We accept Visa, Mastercard, American Express and JAL cards.
Can I pay by check or money order?
You can send a US$ check or money order with your contact details, delivery address and order details to:
Gaydvd.com
1155 Mission Street
San Francisco CA 94103
What is an Account? Why should I set up an Account? How do I edit my account?
An Account will let you make future purchases quickly and easily. It simply keeps your name, email, billing and delivery address stored so that you don't need to re-enter them in the future. It's totally secure and your credit card information is NOT stored.
You can edit your account by logging in here My Account.
What is Express Check-Out?
Express Check-Out lets you make a purchase by entering your name; billing and delivery address information each time you make a transaction.
How can I confirm that my order has been received?
After ordering online you will receive an email confirmation of your order. Please call 1 877 327 0707 (10am-6pm PST, Mon-Fri) or email support@gaydvd.com if you experience problems with email or are in doubt.
What appears on my credit card statement?
You credit card will be charged by Castro Street Distribution Inc.
Security and Privacy
Are all transactions secure?
All transactions in Gaydvd.com are encrypted and 100% secure.
How do I know that my information won't be sold or passed on to other people?
Please do not open the item(s). Let us know about the problem by phone or email. You need to return the item(s) to us within 30 days and we will ship the correct items to you at no additional cost.
An item is defective - what happens now?
Firstly, tell us about the problem by phone or email. All defective items will be replaced at no additional cost to you.